Hi, I'm Laxman Karmalkar...
Self-driven, passionate product owner with a curious mind who enjoys solving challenging real-world problems through a customer centric approach and data-driven insights
About
Experienced Technical Product Manager with 10 years’ experience in design, implementation and operations of order management systems specializing in E-Commerce Omnichannel, Supply Chain processes and order fulfilment.
Expertise in cross-functional management and data-driven analysis for improving business processes and operational efficiency. Experience executing complex strategic and operational initiatives with excellent problem-solving skills.
Technical Product Management | E-commerce | Digital Transformation | Scuba Diving | Travelling | Hiking
Experience
Manager - eCommerce, DOM
- Leading end to end technical design and implementation of Omnichannel Order management system for Direct to Customer and Business to Business processes for North America
- Managing entire agile product lifecycle for implementations of BOSS, BOPIS, SFS, Mobile SFS, 3PL, Amazon Direct Fulfilment, Inventory Management, Payment gateway Integration, Reconciliation process
- Architecting Sales Force Commerce Cloud, Apple Pay, Venmo, Vertex, POS, Customer Service system integration with distributed order management system
- Defining goals, metrics and analytics to recommend process improvements and success criteria
- Optimized Returns Processing by 70% between ECOM, POS, WMS and OMS systems
- Drive internal process improvements across teams, remove roadblocks, and deliver on high-impact projects with a focus on efficiency, performance, and quality
- Translating business goals and end customer needs into product strategy to drive priorities
August 2017 - Present | Secaucus, NJ
Product Manager – E-comm
- Leading design, development, delivery and driving implementation of projects on the Manhattan OMS suite on Omni channel platform for Europe and North America
- Defining integrations between e-commerce, supply chain and third party systems including Hybris, Cybersource, AVS, Vertex, WMS, Sales Audit/Posting
- Designed and developed tracking API for tracking store orders by integrating with USPS API
- Design and develop customizations, technical product configuration, and troubleshooting of Order Management System components, API’s, and related interfaces
- Partnering with teams for Agile development to enable digital and omni experience initiatives
- Creating technical and functional documentations for technical and non-technical users
August 2016 - July 2017 | New York, NY
Senior Software Engineer
- Design and development of Supply Chain Applications and warehouse management applications.
- Analysis, design, implementation and support of Manhattan DOM and WMOS
- Application installation and upgrade, including third party integration and hardware configurations
- Designed and developed Signature Screen for in-store pickup orders and integrating with OMS using PHP, CSS, SQL and Shell script
- Providing continuous improvement by developing utilities and automation
- Consistently apply best practices in application development, troubleshooting and knowledge management
September 2015 - August 2016 | New York, NY
Technical Consultant
- Clients: Carters Inc, Kirkland's, The Home Depot
- Build and execute strategies for clients seeking to leverage IBM Smarter Commerce Products to achieve Omni-Channel Fulfilment
- Responsible for high level client interaction to gather and analyze project requirements to map them into OMS design and development
- Creating custom APIs, Agents, and Services, Entity Relationship diagrams using the Sterling Java framework and XML
- Customizing and creating the Sterling Rich Client Platform (RCP) UI screens and JSP Console Screens
June 2012 - September 2015 | Atlanta, GA
Skills
Technologies






Languages and Databases






Languages and Frameworks



HTML5



Other Technologies






Other Skills


